- How do I schedule a payment?
- I see recipients that I did not add in my CardUp account. Why?
- What should I do if the recipient that I would like to pay to is not on the list?
- Why are some payment dates not available?
- What information will I need to upload to send a payment?
- Why is there a One-time Password (OTP) and pre-authorisation charge when I set up a payment on CardUp?
- Can I edit an existing payment?
- How can I confirm that my recipient has received my payment?
- How do I add & update my credit card?
- How will the payment be reflected on my credit card statement?
- I received an email that my payment failed. What do I do now?
- Where can I check on the status of my payments?