Understanding Pay
Get answers to doubts you have when you get started or while setting up your first payments.
- Malaysia e-Invoice FAQs
- Sales & Service Tax (SST) on CardUp Malaysia
- Card Acceptance for Loan Repayments
- Can I schedule a payment for tomorrow?
- How do I schedule a payment?
- I see recipients that I did not add in my CardUp account. Why?
- What should I do if the recipient that I would like to pay to is not on the list?
- Why are some payment dates not available?
- What information will I need to upload to send a payment?
- Why is there a One-time Password (OTP) and pre-authorisation charge when I set up a payment on CardUp?
- When will my card be charged and my payment be delivered to my recipient?
- How long will it take to deliver the payment to my recipient?
- What happens if CardUp does not process my payment on time?
- Does CardUp allow installment payments?